Privacy Policy

General

This privacy policy forms part of the terms of use. We are committed to honouring the privacy of visitors to the site and to meeting our obligations under the Privacy Act 2020 and the Information Privacy Principles therein. This policy sets out how we handle information we receive from you, including clickstream data, cookies and email addresses. You have the right to access and request correction of any personal information we may hold concerning you pursuant to the Privacy Act 2020. Personal information is held electronically only on our secure hosted platform. We will not use your personal information for any purpose other than a purpose for which it was collected, unless we have obtained your consent.

Clickstream data

Each time you visit this site, our server collects anonymous information, known as clickstream data, including the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your server's IP address. We may collect this information for statistical purposes to find out how the site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times and similar. We may use this information to evaluate and improve our site performance.

Cookies

A cookie is a piece of information that our web server may send to your computer when you visit this site. The cookie is stored on your computer, but does not identify you or give us any information about your computer. A cookie is not an executable programme and cannot do anything to your computer. A cookie helps us to recognise you when you re-visit our site and to co-ordinate your access to different pages on the site. Most Internet browsers allow you to erase cookies from your computer hard drive, to block all cookies, or to receive a warning before a cookie is stored.

Email addresses & other information 

We will only record your email address or other personal information if you send us a message or register with us for our services. It will only be used for the purpose for which you have provided it, which may include to administer your account with us, or provide you with marketing information regarding our products or those of our affiliates, to administer competitions or promotions, or any purpose reasonably linked to these purposes. We will not disclose your email address without your consent.

HOW WE SHARE YOUR DATA

There will be times when we need to share your Personal Data with third parties. We will only disclose your Personal Data to: 

• other companies in the Flex Parking group of companies; 

• third party service providers and partners who assist and enable us to use the Personal Data to, for example, support delivery of, or provide functionality on, our Website, applications, or our Services, or to market or promote our Services to you; 

• regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure; 

• an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business; and 

• others where we have your consent.

DISCLAIMER

This disclaimer forms part of the terms of use. The material contained on this site is provided for general information purposes and to inform the user of our products and services.

UPDATE

These terms of use were last updated in October 2022. All rights reserved.